I ordered and paid for a Vileda Steam Mop on Tue 25 March in the morning with the promise on their website that if ordered before 2.00 pm delivery is guaranteed on the following day. Needless to say that I received no mop, logging into the Vileda account my order does not appear, yet the money has been paid and a confirmation order has been produced Order Confirmation 125746734. Very poor sales service. I am wondering if I ever will get this mop.
