This was my second order within a few weeks. I had bought a mop and additional head for home and I repeated the order for work. My mop and refill were fine, the product and quality I was expecting. This latest deliver for my work contained the wrong mop. I had ordered the adjustable length style and I received the fixed length. Of course, I was not expecting the order to be wrong and I did not notice until I dunked the mop into the bucket at work. I'm very disappointed, the long adjustable mop makes the work easier, and I particularly wanted this style. But I'm stuck with it now, and very time I have to use it I will be remembering I did not want it. I'm a bit fed up