Used 3 times and now will not wind up, very disappointed as it had to be concreted in which took me a fair few hours, our old washing line has worked perfectly for 12 years we only replaced it as it looked weathered, now we are stuck without a washing line VERY DISSATISFIED TO SAY THE LEAST and am very unsure I want it replaced literally used 3 times very poor quality as it has a 5 year guarantee and has lasted a couple of washes.