Was ordered on 14/01/19 and paid for next day delivery. As I am disabled this was the ideal method for me . Emailed carrier on 17/01/19 to say it had not arrived . They replied that it was delivered on 15/01/19 and left with neighbour at no20 . Just a lie , I live at no20 . It finally arrived on 18/01/19 . Pay for next day receive it in 4 days . Not acceptable .. If there was a genuine problem they had my e-mail addressand should keep people informed .