I purchased a retractable washing line from Vileda. I paid postage and package for next day delivery, waited in all day...no delivery! Rang the customer services to be told the item would be delivered sometime during the week. That is not good enough for me. I refused delivery from Royal Mail and am awaiting a refund from Vileda. Would definitely not use this company again, not just because if the poor delivery but because of the way I was dealt with when I made enquiries from customer services.
