We had a reservation at Paris Orly Aiport, we were late and almost missed the pick-up window. My partner ended up calling VIP Cars to inform about our slight delay and they conveyed the same to the company we booked with. The rental company waited and had our car ready. I would suggest if you let them know of any delay to avoid any No Show, also one major recommendation, do read the voucher and terms. We read the voucher well which is why we didn’t face issue with the documents and also carried the credit card that was applicable. Saved us all the time and hassle. VIP Cars has become our go to for finding rentals.