“VIPCars quoted one of the lowest from the search engine... and it was easy to book..Carol was definitely of great help....she reply my email within mins and solve my issue.. Will update again the experience when I collect my car tomorrow..”
“I received information through the customer care center before picking up the car. Despite many questions, R. Romero was so kind and answered promptly.”
“Always use VIP cars and always pleased with the service. Have used their customer service and Carol Hope sorted out my request perfectly and quickly.
I'll continue to use every time I travel.”
“Excellent service client. Réactivité et aide pour trouver une solution rapidement.
Merci a Dave pour le suivi de la démarche de remboursement suite à un problème (non dû à VIPCars)”
“Booked a Honda BRV for the large boot, but was upgraded to a Toyota Velox, with a much larger boot. It took all the suitcases plus a wheelchair with ease. Great service and a great car. Many Thanks”
“Carol Hope over the phone was great, but unfortunatelly doe to the fact that we have a problems with our credit card, we were not able to rent a car at the end.”
“Chat service response was excellent.
I spoke to Carol and she was able to help me with all my questions. Very tentative and sympathetic to my unfortunate circumstances.
Thanks for your help.”