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VIPCars.com Reviews

4.9 Rating 2,142 Reviews
97 %
of reviewers recommend VIPCars.com

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VIPCars.com 5 star review on 8th September 2024
José Da Silva Figueiredo
VIPCars.com 5 star review on 2nd September 2024
Steph
VIPCars.com 1 star review on 4th August 2024
Anonymous
VIPCars.com 5 star review on 2nd August 2024
Mohammad
VIPCars.com 5 star review on 29th June 2024
Steph Christensen
VIPCars.com 1 star review on 25th June 2024
Steve P.
VIPCars.com 5 star review on 6th April 2024
Anonymous
3
Anonymous
Anonymous  // 01/01/2019
The interaction with Carol.
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Posted 1 hour ago
Great service
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Posted 3 hours ago
Rapid problem solving regarding a Sunday short reservation. Carol was great!!
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Posted 3 hours ago
Very happy with the customer service. I would recommend VIPCars.
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Posted 4 hours ago
VIPCars quoted one of the lowest from the search engine... and it was easy to book..Carol was definitely of great help....she reply my email within mins and solve my issue.. Will update again the experience when I collect my car tomorrow..
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Posted 6 hours ago
Carol yardımcı oldu çok ilgiliydi.
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Posted 7 hours ago
Robin Romero really helped me find everything I needed
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Posted 7 hours ago
Perfect phone service
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Posted 1 day ago
Super helpful chat host Carol Hope. Amended our booking at no extra cost. Very efficient.
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Posted 1 day ago
Very good 👍
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Posted 1 day ago
Yes happy.
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Posted 1 day ago
I received information through the customer care center before picking up the car. Despite many questions, R. Romero was so kind and answered promptly.
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Posted 2 days ago
Always use VIP cars and always pleased with the service. Have used their customer service and Carol Hope sorted out my request perfectly and quickly. I'll continue to use every time I travel.
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Posted 2 days ago
Asked for invoices and received it promptly.
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Posted 2 days ago
VIPCars were very quick in responding to my query, and helpful with altering my booking.
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Posted 2 days ago
Excellent service client. Réactivité et aide pour trouver une solution rapidement. Merci a Dave pour le suivi de la démarche de remboursement suite à un problème (non dû à VIPCars)
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Posted 2 days ago
Booked a Honda BRV for the large boot, but was upgraded to a Toyota Velox, with a much larger boot. It took all the suitcases plus a wheelchair with ease. Great service and a great car. Many Thanks
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Posted 2 days ago
Good service from Christina Garg
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Posted 3 days ago
Carol Hope over the phone was great, but unfortunatelly doe to the fact that we have a problems with our credit card, we were not able to rent a car at the end.
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Posted 3 days ago
Chat service response was excellent. I spoke to Carol and she was able to help me with all my questions. Very tentative and sympathetic to my unfortunate circumstances. Thanks for your help.
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Posted 3 days ago
VIPCars.com is rated 4.9 based on 2,142 reviews