“In looking for a car to hire in France, I came across VIP Cars, had some queries on insurance and Carol Hope was very helpful in Chat and helped me undertstand what my options might mean. Thank you, Carol!”
“I would like to thank Lily Conti for the excellent job of her customer service team and for the fantastic 5-star service she provided. She also helped me change the dates of my booking free of charge.”
“Great customer service. I wanted to change the car but couldn't do it on my account. Contact them on live chat. Carol Hope change everything for me within minutes. Perfect”
“I had an issue with the website when trying to get a car hire refund, but an online chat with Rick Wilson, which was speedy, has assured me that I will be refunded within 3-5 days.”
“I had a very positive experience with this car rental company. The staff was friendly, professional, and extremely helpful throughout the entire process especially Carol Hope. She explained everything clearly and made sure I got the right car for my needs.”
