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Amber
I absolutely would NOT RECOMMEND working with this company. They are powerless to do anything if there are any issues with your reservation. I reserved a car via VIP Cars for Dollar rental. When I arrived to pick up my car I was informed that since I was paying with a debit card and not a credit card (which was no problem when I paid for the reservation) that I was required to provide a $500 deposit. This was absolutely nowhere in any of the information prior to the booking. Additionally, they required a printed or digital copy of my actual return flight (and I was not keeping the car for my entire stay so what difference did it make) which I didn't have and which they wanted me to go back to airport to obtain a copy of. I asked the Dollar rep if I could just cancel the reservation (and I paid the senseless $30 at the time of booking so that I could have the honor of being able to cancel!) and she replied, yes, no problem, and she confirmed that she had not charged me. When I called VIP later in the day I talked to "Dave" (no way this was his real name) who said that the $30 cancellation protection is only is you use it 2 hours before the booking time, so I will be charged for one day's rental of a car I never got to use. Total bs.
1 year ago
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VIPCars.com has a 4.9 average rating from 3,405 reviews