I rented a car from DMR Car at Istanbul Airport through VIPCars website. DMR staff are not friendly at all. DMR car tried their best, since the day before pick up day, to provide me smaller car than the one I booked with the same booking rate. They pushed me by leaving myself and family in the outside cold weather of Istanbul on 17:00H 28 Dec 2023. Because, I kept insisting for liek 2 hours, they then provided the car I wanted. DMR Car charged my 6000 TL for a vey small and tiny scratch. VIPCars didn't refund DCW and started to provide excuses why not. They just didn't keep the booking contract. Myself, will never use VIPCars again or rent from DMR Car.