The online booking for the car was a breeze. Perhaps a little more obvious detail around what you are covered for regarding CDW, excess, roadside assistance etc. Setting up the extra cover - with another company - was both easy and relatively cheap. Price for the 7 day rental was very competitive. 200 miles a day limited mileage was more than enough for my needs. So much so, I shall be using VIP Cars again if the need arises. I was given a brand-spanking new VW Golf. I have already passed on the link for VIP Cars to 3 friends. Very happy to highly recommend VIP Cars.