Zero support against scammer service provider I rented two cars in Romania through vipcars, with company finalrentals listed as the service provider on the rental agreement. Unfortunately, I've encountered significant issues with this transaction. Finalrentals has failed to return my rental deposit, effectively scamming me. When I reached out to vipcars for assistance, their support has been inadequate. Their standard response to my inquiries is that they're "waiting for the service provider's response." When pressed about what actions they'll take if the supplier continues to ignore them, they simply repeat the same unhelpful statement. This situation has reached a frustrating dead end. It's particularly disappointing as I've used vipcars's services before without issue. This experience has severely damaged my trust in both companies and their ability to resolve customer problems effectively. I strongly advise potential customers to be cautious when dealing with these companies and to thoroughly research alternative car rental options