My rental car vendor made a change to my reservation but did not notify VIP. Upon discovering this, I realized that I would get charged 2 times for the same car rental. I called VIP to investigate and was helped by Garry. After asking me a couple of questions to understand the situation, he was able to clear up the problem and prevent me from getting charged twice. Garry was very professional, friendly and prompt. Thank you VIPCars.
9 months ago
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