Zaara Diaz went above and beyond regular customer service to ensure that we weren’t caught short by some technical issues. She spotted an error with our reservation before we’d committed, and also chased the vendor to ensure that they reserved the necessary child seats for us. From searching to booking to confirmation, Zaara held our hand and kept us abreast of any changes. It’s not often that you get this degree of customer service from an online company, so I’m more than happy to endorse this review with the highest compliments for VIP cars, and Zaara specifically!