Contacted VIP via email, Janet Duckworth responded within 30m via email. Enquired for details of the product issue of course I was happy to respond with a summary of required Information. Within 10mins Janet closed out the query is a swift and reasonable offer of replacement of the capsule at fault (which I would hasten to add does not usually happen). A happy customer with great service. Thank you Janet, thank you VIOlP
3 years ago
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