The vouchers arrived well after Christmas and LONG after the agreed delivery of 3-5 working days. As you say it is impossible to contact them. They have nobody you can telephone and messages are NEVER answered. I contacted my bank to get refunded. HSBC said they would deal with the matter and arranged to make a case against Virgin. Virgin Experience, hitherto unreachable, refunded my money the next day.
3 years ago
Virgin Experience Days has a
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