SPEND £150 FOR NOTHING!! This whole thing is the WORST experience I have ever had!!!! My bf spent £150 to purchase this Spa Day as a Christmas gift. We tried to book it for so many times and tried different days and locations and even tried to change the experience.. However, THERE WERE NO SINGLE TIME WORKED! It's always full! We are not free 365/year so we can put ourselves in it!!! MOST REDICULOUS THING IS: YOU NEED TO BOOK AND TAKE THE EXPERIENCE BEFORE THE EXPIRE DATE!! WHAT A JOKE! We cant even find the open window to book 3 months ahead! So now our experience voucher is expired. So all we get for spending this £150 is the hassle!!! Wasted time and money!! Even they have an option to extend your experience. Well, one month for free and more than one month you need to pay extra. So, what's the point?! I mean we failed to book a single session in a year, now you expect me can book and take the experience in one month?? So ridiculous and such a joke!