Do not use this experience company. I had a voucher I had to use and chose an experience which was £6 more that the voucher. Once I put the voucher details in it requested the extra £6 and I clicked on PayPal to pay this. I know see that they have deducted the full amount from my PayPal account! Having complained I have been told they do not give refunds and I can have another voucher to use at any point in the next year...I can not afford another voucher. How do they justify forcing a voucher on me over feeding my family!!! This money has effectively been stolen from me. I don't want another experience, I want to be able to provide for my family!!!! I am now going to have to go down the route of reporting this as fraud with PayPal and informing Trading Standards
1 year ago
Virgin Experience Days has a
3.9
average rating
from
2,213
reviews