Shocking product. My son was given an experience (go karting) and did not take it in time. There's no way to extend; he's just lost the opportunity to use it. So what happens to the money paid for this? Do Virgin just pocket it? Does the company providing the service keep it? Where's it gone? I suspect Virgin just keep it and it's tough. Nothing short of thievery, Virgin. You should be ashamed of this; the antithesis of good customer service. Never, ever again.
8 years ago
Virgin Experience Days has a
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average rating
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