A disaster. I thought I'd booked for the Saturday evening, 29 July. I made the booking on the evening of Thursday 27 July. I was out all day Friday 28 July and started feeling ill that day. I felt very ill on Saturday 29 July and went to my emails to see if could cancel. I had received an email to say my booking was cancelled, apparently because some information was missing, so I thought I did not have to do anything. When I rang the restaurant, they said my booking was cancelled because of a no show, because I had booked for lunchtime on Saturday 29 July and they had claimed the voucher. I will never use Virgin Experience again. This is not he first bad experience I've had.
7 years ago
Virgin Experience Days has a
3.9
average rating
from
2,213
reviews