I exchanged my voucher once no problem and was led to believe I could do it again for a fee if I didn’t manage to book my experience before the expiry date. Phoned today to exchange and was told that this was not now possible as they believed the voucher was over a year out of date. I proved that this was not the case by sending a picture of the vouchers but more excuses were made. A lot of money has been spent and nothing experienced. What an absolute waste of money and a disgrace that a company can take your money and not give you anything in return.
6 years ago
Virgin Experience Days has a
3.9
average rating
from
2,213
reviews