Wong orders arrive all the time! I’ve been a wine bank member for several years now. It was great at first, some really nice wines and orders all no problem. Over that last year my wife and I have regularly had the wrong wines delivered, damaged orders and finally today a completely different box to what I ordered. I know people make mistakes but something is wrong at Virgin Wines! Their solution was to ask me what they could do to fix the problem. Now I have to solve the issue for them? What I really want them to give me is trust, but every order that arrives now I honestly don’t know what’s going to be in it. So what I want they can’t give me. Goodbye Virgin Wines!