I have been with Virgin wines wine club for many years, I am now at my third wine advisor, Tony who has introduced me to wines I would not have tried and basically I trust his judgement. I have read many of the comments placed here and it sounds like the contributors are talking about a different company as for me Virgin are first class. I think their range of red wines in particular is really good, delivery first class (only one incident over the years). I seem the odd one out here but I think Virgin wine are the best about. Ronnie Mathieson Ronnie Mathieson