I received a voucher from virgin wines… I received a voucher from virgin wines for a discounted case of wine. When I ordered it I realised that I hadn't been given the discount so I cancelled the order. The order still arrived and I was charged for it even though I was told in a email that it was cancelled and I wouldn't be charged. I contacted virgin wines and they sent the courier back and I was refunded 5 days later. I told them not to send any further deliveries. What did they do? They sent me another box which I told them not to. That was also sent back but this time I still have not received my refund. It was 6 weeks ago where is my refund. They comfirmed that they received the item I returned and would refund me. This did not happen and they are now ignoring my emails. I have now given them 24 hours to give me my full refund or I will be contacting trading standards. I would strongly advise that you do not purchase anything from virgin wines