My wife and I recently had our passports renewed using VisaHQ’s service and we had a great experience. Our contact representative, Haidee, was fantastic to work with; she contacted us quickly after we submitted our information and thoroughly explained how the process would go and kept us informed of the status of our submission every step of the process. Haidee was very professional, friendly and knowledgeable and made the process very easy for us. The VisaHQ service is well worth the cost and the piece of mind knowing that your passport renewal will be done in a timely fashion.