VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.40

4.4 Rating 4,153 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 4,153 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

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“I rate visahq 100% visahq makes everything easy and doesn't need more paper work John Griffin Carter Papua New Guinea”

Helpful Report

Posted 10 hours ago

“Friendly, polite, professional - Excellent!”

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Posted 1 day ago

“Judelyn Zapico, Thank you for all your help and courteous approach through out visa application. Till last minutes unwearyingly supported with very professional approach”

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Posted 2 days ago

“They told me the appointment for a day that was not, they rescheduled my appointment and they didn't answer my call h now I have to do the whole process from the beginning, I called and the person who answered my phone did not know how to give him a viable answer”

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Posted 3 days ago

“My passport arrived quickly and my VisaHQ contact - Michelle R, was fantastic. She always responded quickly and made the process so easy! Thank you, Michelle!”

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Posted 1 week ago

“Bessy, fue muy amable y resolvió mis dudas sin demora!!! No estaba segura si mis padres podían viajar sin visa de tránsito a España desde Perú con residencia temporal de 5 años y ella me confirmó que no había problema siempre y cuando tenga sus documentos en regla. Ya estoy más tranquila sabiendo que mis padres no tendrán problemas en el aeropuerto para hacer su transbordo. Muchas gracias Bessy.”

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Posted 1 week ago

“I am so happy for your service, you gave me all information but I have issue because still I am waiting visa which was approved last week wheresas I have to travel next week. I am waiting email.”

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Posted 3 weeks ago

“I used VisaHQ for a South African Tourist Visa and the experience was deeply disappointing from start to finish. I'm now out of pocket, missed a close family member's wedding, and had to travel 30+ hours each way from Ukraine for a last-minute in-person appointment — all of which could have been avoided with better guidance and clear communication from the start. Lack of proactive communication. The requirement for an in-person VFS appointment was never mentioned upfront. I only found out after chasing the team repeatedly by email and phone over multiple days. Had this been communicated at the start, I could have planned accordingly instead of scrambling for emergency travel. Critical document error was never flagged. This is my biggest issue. My accommodation documents only covered half of my trip — an obvious, glaring gap that any experienced visa advisor should catch during a document review. VisaHQ did not flag this. That single missed error contributed directly to my visa refusal and to me missing a once-in-a-lifetime family event. Refund refused despite poor service. Despite all of the above, VisaHQ repeatedly refused a refund, citing that "the service was rendered." A service that misses critical errors and costs you a wedding is not a service rendered properly. I would strongly urge anyone considering VisaHQ to think twice. If you're paying for expert guidance, you should at minimum expect someone to read through your documents before submitting them to the embassy. That basic standard was not met here.”

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Posted 3 weeks ago

“Very helpful and efficient. Thank you”

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Posted 1 month ago

“Very smooth process and you are updated”

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Posted 1 month ago

“Dear Michelle, I wanted to take a moment to sincerely thank you for your incredible patience and excellent guidance throughout the process of completing all the required documentation for my visa appointment. Your clear instructions, prompt responses, and willingness to review everything carefully made what could have been a stressful experience much smoother and more manageable. Thanks to your support, I was able to submit everything accurately and on time. I truly appreciate the time and effort you invested in helping me—I couldn’t have done it without you!”

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Posted 1 month ago

“Estoy en trámite de Visa, y llamé al Call Center donde recibí magnífica atención de Blessy. Fue muy amable y respondió a mis consultas. Muchas gracias”

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Posted 1 month ago

“I had a great experience applying for my business visitor visa through VisaHQ. They responded very promptly to all my emails and maintained excellent communication throughout the process. The paperwork setup and documentation for passport pickup were handled smoothly, and all of my documents were reviewed quickly. Even though I only had 30 days before my trip—while processing typically takes about 40 days—I received my visa in just three weeks. My assigned specialist, Brigete Gravino, was exceptionally hands-on and guided me through every step of the process from start to finish. Her support made what could have been a stressful process feel simple and efficient. Highly recommend VisaHQ for anyone looking for a reliable and responsive visa service.”

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Posted 1 month ago

“Aiko Matsuda is not only beautiful but she was very helpful and knowledgeable. I needed extra assistance and she had alot of patience, and was able to walk me through my issues. Hope to use her again if I have any issues.”

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Posted 1 month ago

“I was assisted by Brigete Gravino, she understood the ask right away. helped at every step of process and totally transparent about the dealings(also got a refund as I overpaid thinking i would need shipping services). I have visited many countries and the process becomes a nightmare. But the person behind the scence makes all the difference. She made it so easy for me that all I had to do was show up in visa office with right doc and uploads right documentation. Thanks girl!”

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Posted 1 month ago

“Prompt Courteous”

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Posted 1 month ago

“Work viza”

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Posted 1 month ago

“I did enjoy a hassle-free visa process when I visited Malaysia in December last year with my family, the immigration officials in KL airport were so friendly and treated us like their friendly guests. Keep up this trend always. We felt Malaysia as our second home, coz it's a must-visit country to everyone.”

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Posted 1 month ago

“Great service and fantastic help .... Off to China :)”

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Posted 1 month ago

“I have been using for HQ for over 2 years now for vacation trips. Each and every time they are amazing. Reliable, professional and efficient. Today i had sone issues uploading sone documents, Blessy was just amazing, so helpful, professional and swift with everything assisting me with each step ..great work guys.”

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Posted 1 month ago

VisaHQ is rated 4.4 based on 4,153 reviews