VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 3,993 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 3,993 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The process was quite easy and straightforward but there should be something on the application to let people know to call if they do not get an email response in a certain amount of time !”

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Posted 22 hours ago

“Macy Hernandez helped me through the entire process in a very professional and friendly manner. She took care of any questions and concerns that I had very quickly. I would highly recommend VisaHQ.”

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Posted 1 day ago

“Had some minor problems with website, however overall a very good positive experience. Visa ETA's were received in 2 days.”

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Posted 1 day ago

“The response time is incredible , made the process easy and simple. Top of the line service”

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Posted 2 days ago

““olia orlova has been extremely professional, supportive, and committed throughout my visa application process. your prompt communication and helpful guidance were invaluable. I highly recommend their service!””

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Posted 2 days ago

“Very classy treatment”

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Posted 3 days ago

“Business visa”

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Posted 3 days ago

“The best service, the agents were so calm and patient in dealing with me as I am an easily stressed person. Thanks to Jenesis and Mara, I was able to get my visa in 5 days after appointment. The process was so organized and fast; they would respond to emails and answer calls immediately. Definitely was worth it. ;)”

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Posted 6 days ago

“Just got onboard...but their patience is suburb....”

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Posted 1 week ago

“It was great took no time at all and the people were so helpful really great experience.”

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Posted 1 week ago

“We have been using VISAHQ for many years now and they have never disappointed us.”

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Posted 1 week ago

“they always make me happy”

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Posted 1 week ago

“Absolutley stellar service. I had a few challenges at the outset and they very patiently got me to where I needed to be on providing information. So grateful. Very timely correspondence and intelligently conveyed. Would recommend without reservation.”

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Posted 1 week ago

“Your service was quick and professional. Thank you so much for helping me through the process of applying for and receiving my visa for Brazil.”

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Posted 2 weeks ago

“My interaction with this services provides was perfect ! They prompted delivered my requirements without hesitation very smart and spontaneous staff 😊 perfect”

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Posted 2 weeks ago

“This is the best Visa service ever: interactive--with an actual representative responding to questions and providing clarifications (via phone and email); prompt confirmation of receipt of documents and immediate heads up given for missing or non-conforming items; and timely processing. When I say best ever, it is from a limited but personal disastrous experience. I applied for a visa to Brazil through an agency in California for the 2014 FIFA World Cup. They charged double to ensure the visa would be ready for an already scheduled flight. The Visa came 2 days after the scheduled flight, resulting in loss of non-redeemable flight ticket, hotel reservation, and stadium tickets.”

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Posted 2 weeks ago

“All worked well. Take the time to find out what docs are needed for the visea before starting the process though. This saves a lot of time.”

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Posted 2 weeks ago

“VisaHQ was AWESOME! Their Website was easy to navigate, and when something needed updating they were clear about what was required and they were very responsive to requests and questions. Good experience.”

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Posted 2 weeks ago

“VisaHQ team was absolutely fantastic in getting my business ETA visa. Fast and flawless.”

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Posted 2 weeks ago

“Subject: Urgent Request for Cancellation and Refund of Order SA655168 Dear visahq Team, I hope this message finds you well. I am writing to express my deep disappointment and frustration regarding my recent experience with your services. A few days ago, we visited your website with the intention of applying for a visa to Luxembourg. Everything was set in motion, and we were looking forward to completing the process smoothly. However, due to an unforeseen and unfortunate incident—a close relative of ours was involved in a serious accident—we have had to change our plans entirely. In light of this situation, I am formally requesting the cancellation of our order with the number SA655168 and a full refund of the amount paid. Despite multiple attempts to reach out for assistance via your website chat, it has been incredibly frustrating to find that the support agent has consistently been offline, leaving us without any support or guidance. This lack of responsiveness is highly disappointing, especially during such a stressful time for us. We trusted visahq to provide reliable service, but this experience has caused significant distress. I urge you to process the cancellation and refund promptly. Please confirm once this has been done. We expect nothing less than prompt and efficient handling of this matter. Thank you for your immediate attention to this urgent request. Sincerely, Jahangeer Khan”

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Posted 2 weeks ago

VisaHQ is rated 4.4 based on 3,993 reviews