VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 4,054 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 4,054 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

Visit Website

Write Your review

Tell us how VisaHQ made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Subject: Urgent Request for Cancellation and Refund of Order SA655168 Dear visahq Team, I hope this message finds you well. I am writing to express my deep disappointment and frustration regarding my recent experience with your services. A few days ago, we visited your website with the intention of applying for a visa to Luxembourg. Everything was set in motion, and we were looking forward to completing the process smoothly. However, due to an unforeseen and unfortunate incident—a close relative of ours was involved in a serious accident—we have had to change our plans entirely. In light of this situation, I am formally requesting the cancellation of our order with the number SA655168 and a full refund of the amount paid. Despite multiple attempts to reach out for assistance via your website chat, it has been incredibly frustrating to find that the support agent has consistently been offline, leaving us without any support or guidance. This lack of responsiveness is highly disappointing, especially during such a stressful time for us. We trusted visahq to provide reliable service, but this experience has caused significant distress. I urge you to process the cancellation and refund promptly. Please confirm once this has been done. We expect nothing less than prompt and efficient handling of this matter. Thank you for your immediate attention to this urgent request. Sincerely, Jahangeer Khan”

Helpful Report

Posted 2 months ago

“Very helpful and good customer service”

Helpful Report

Posted 2 months ago

“Good Idea for the notice of the customer service and the first one”

Helpful Report

Posted 2 months ago

“J. 'aime”

Helpful Report

Posted 2 months ago

“VisaHQ staff are all very helpful and professional I have used them twice now and they advised me the right documentation to submit as required by the embassy’s I would recommend them 💯”

Helpful Report

Posted 2 months ago

“I worked with Judelyn to help with my Schengen visa application for France, as a Pakistani national with Canadian permanent residency. She was thorough, caught a few mistakes in my application, responded promptly to questions, and provided helpful templates and clear guidance throughout. Honestly, for $99, her support was well worth it — I ended up getting approved for the visa!”

Helpful Report

Posted 2 months ago

“They are fast, and whenever I had questions they responded quickly.”

Helpful Report

Posted 2 months ago

“less responce not that good”

Helpful Report

Posted 2 months ago

“VisaHQ is a reliable service for anyone needing help with visa applications. My visa was processed quickly and without any complications. It was nice not having to wait weeks for approval. Thanks Avigail Morales for your assistance.”

Helpful Report

Posted 2 months ago

“Je souhaite obtenir un visa touristique pour visiter l'île Maurice pendant quelques jours et mieux la connaître.”

Helpful Report

Posted 2 months ago

“I have used 2x in the past few months. VisaHQ's process was simple, thorough, straight-forward and convenient. You are clearly walked through the requirements in a step by step process to make sure you have what is needed. And once your submission is validated, you are kept informed of the progress. Would recommend.”

Helpful Report

Posted 2 months ago

“Work 😁 happy”

Helpful Report

Posted 2 months ago

“I need a help please”

Helpful Report

Posted 2 months ago

“I have worked with several ladies with IVisa HQ. Recently for Vietnam, India, Japan, Australia and New Zealand. The communications with Jennelyn Tagomata and Tetiana Naumova have been outstanding. They are exceptionally clear and helpful in navigating these often vague and poorly written Governmental Rules and Regulations. In addition they have been very patient and very Helpful to me in my submittals of Passport details and photographs necessary for me to enter these countries. I have used many services over the decades of travel and these two ladies are The Best. Period. Kudos to them.”

Helpful Report

Posted 2 months ago

“Good experience on visit videside”

Helpful Report

Posted 2 months ago

“Quick efficient service and very good communication.”

Helpful Report

Posted 2 months ago

“I really appreciate for the good and helpful service offered to me by your visaHQ and the team, especially Ms. Iryna Opanasiuk I appreciate for her very commendable job and her customer care. She tirelessly assisted us to make follow up for missing documents she also updated us on the status of our applications. She is really one of your helpful employees whom I do recommend for a very good job and service offered to us. Please pass my sincere appreciation to her. Thank a lot.”

Helpful Report

Posted 2 months ago

“We needed an expedited passport & Michelle walked us through everything, made sure we had all the correct paperwork & made the process smooth, quick & easy. We were very pleased with her assistance.”

Helpful Report

Posted 3 months ago

“Good working visaHQ”

Helpful Report

Posted 3 months ago

“Not enough information hard to reach all required documents”

Helpful Report

Posted 3 months ago

VisaHQ is rated 4.4 based on 4,054 reviews