VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 3,897 Reviews

85 %

of reviewers recommend VisaHQ

4.4

Based on 3,897 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Michelle Rovan was amazing .. she made my passport renewal process so simple and efficient .. and exceeded my (admittedly high) expectations ... she ROCKS!”

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Posted 7 months ago

“very professional in helping me preparing all the documents required for my visa application!”

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Posted 7 months ago

“Very good service.”

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Posted 7 months ago

“Customer service was really good.”

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Posted 7 months ago

“Michelle was wonderful - professional, kind, helpful, responsive. We have used her three times now for various passport needs and she is terrific.”

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Posted 7 months ago

“Now we must have good manners in the shop. When the customer comes, we must tell him in a good manner what is in the card and what does he want. Please tell him so that he can come happily for the next time. Thank you. Have a good time.”

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Posted 7 months ago

“Very good”

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Posted 7 months ago

“Customer service was really good. Very helpful and patient on guiding.”

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Posted 8 months ago

“Quick responses.”

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Posted 8 months ago

“Visa HQ streamlined the process for our large group to obtain Chinese visas. We received a dedicated support member who was instrumental in guiding us and helping with questions we weren't sure about. I highly recommend using Visa HQ for individual and team visa procurement.”

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Posted 8 months ago

“The website states I need a visa to enter a country, I emailed the company for further details and was told they don’t know what to do. Was told to call the embassy or the cruise line, a truly useless service, save you time and money.”

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Posted 8 months ago

“I have used this visa service multiple times for many different countries and they always come through promptly and efficiently. Ask for their customer service supremo Angel Pantaleon. He is a truly caring and highly professional individual who follows up every day in a personal capacity to make sure your visa application is filled out correctly and that it is submitted promptly. Angel is a kind gentleman who will make you smile that there still are good guys out there who truly care about the customer's satisfaction, not do it just because "it's his job." Highly recommend this service. Follow their instructions to the tee and you will get your visa on time.”

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Posted 8 months ago

“Very disappointing. Cannot recommend. This is a case of buyer beware. I applied for a Morocco visa through them in UK . Over 14 days, no reasons were given for the delay in processing. Collected 140 pounds undefinable. Total disappointment.”

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Posted 8 months ago

“Useless, tried to use them to apply for a visa to Honduras and I knew more than they did. Was told to just wait for them to update their website - a month later and they've still not updated their website and my trip has since passed. Used their online chat service too which took two hours to have a conversation that went round in circles and didn't help one bit. They still have incorrect information on their website stating that UK residents don't need a visa to go to Honduras.”

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Posted 8 months ago

“Good service”

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Posted 8 months ago

“Good 👍 for your service”

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Posted 8 months ago

“VisaHQ offered great on time services and was able to assist me in getting a UK Visa. Brigete in particular was very respectful and responsive! Keep it up!”

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Posted 8 months ago

“Everything went on perfectly well”

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Posted 8 months ago

“Non so scrive in inglese . Servizio ottimo i tempi di attesa non esistono sono più veloci della polizia tra poco buon lavoro .”

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Posted 8 months ago

“Jenny and her team delivered excellent service. Thank you”

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Posted 8 months ago

VisaHQ is rated 4.4 based on 3,897 reviews