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VisaHQ Reviews

4.4 Rating 3,708 Reviews

86 %

of reviewers recommend VisaHQ

Company Reviews

Product Reviews

4.4

Based on 3,708 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

VisaHQ 5 star review on 19th October 2023

VisaHQ 5 star review on 19th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good service,trusworthy”

VisaHQ 5 star review on 22nd February 2024

Posted 2 months ago

“great site for visa service”

Posted 2 months ago

“You guys the top service Thank you”

Posted 2 months ago

“All documents were submitted to visa HQ, visa specialist didn't check it properly and confirmed that all is fine, then asked us to ship the originals, that what we did, but it appears that our passport wasn't signed. So they shipped us the passport back using our pre paid shipping label. I called them and asked if we should pay for shipping again, the answer was NO. Then when visa was issued they called us and asked us to pay again for shipping. When we said that it was unprofessional to ask us paying for their mistake (we've also lost a lot of time because of this), the answer was: you have another option to pick it up in Washington DC (we live in Florida btw). We were their clients for more than 8 years. They really don't care about their clients.”

Posted 2 months ago

“I paid for a 1 year visa and was issued a visa for 90 days only. Would i have my refund”

Posted 2 months ago

“I am thankful for you guys. I had few issues with my application and I thought my visa would have came in delayed and I made a phone call, to see if I was going to get my visa before my flight. And I received my visa before my flight. Thanks so much for being patient with me. God Bless!!”

Posted 2 months ago

“No reply on chat”

Posted 2 months ago

“Very helpful in every way. Thank you so much.”

Posted 2 months ago

“All went well initially for my visa application for my visit to China. I had to tell my agent that if there was to be a delay as indeed there was, I should have been informed - basic customer service. On the day of collection I had been told by email that I could collect my passport on Wednesday from 9.30. I arrived at 10am and it was not there as it had not been collected from the embassy. I had to return 2 hours later wasting my time. My agent was full of apology.”

Posted 2 months ago

“Thank so much to the staff at VisaHQ. I received my visa just like stated 3 business days exactly. To a lots of stress off my travel plans. I HIGHLY HIGHLY recommend..Thank you again to Ross and all the other staff that help with the visa process..”

Posted 2 months ago

“a very bad experience for us: we asked for online visa, there is some issue to proceed with the payment. We need support to complete the process, unfortunately no support by email by the ambassy ... we are confused, and we dont know what the problem is and what we should to do to get the visa.”

Posted 2 months ago

“Fast response and overall excellent service. Angel was very kind and helpful with his guidance and information, would definitely recommend VisaHQ service. Regards, Yulie, Surabaya”

Posted 2 months ago

“We chose this service because it got good reviews, and we see why. "Jo" worked with us patiently through every step until all we gave her all information she needed to process our e-Visa to Indonesia. We expect the visas within two days.”

Posted 2 months ago

“Haidee did a great job of checking for all the requirements for replacement of a second passport. Expedited service with VisaHQ made it possible to get my new passport in less than a week.”

Posted 2 months ago

“I needed a Indian e-visa on short notice. Two full business days after I submitted all documention, VisaHQ had not started the processing. I had to contact customer service multiple times to get if moving. In the future, I will submit the application myself directly with the India gov't.”

Posted 2 months ago

“Palestinian living in USA must have a visa to visit Argentina Your website says no visa is required”

Posted 2 months ago

“VisaHQ very profesional and efficient. I could not be more pleased with the service!”

Posted 2 months ago

“Haidee made the entire process easy. Followed up well and made sure everthing was completed on time. I will definietly use again!”

Posted 2 months ago

“Timely assistance, with very helpful (and speedy) feedback on questions about necessary documentation.”

Posted 3 months ago

“Yes iam very happy”

Posted 3 months ago

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VisaHQ is rated 4.4 based on 3,708 reviews