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VisaHQ Reviews

4.4 Rating 3,692 Reviews

86 %

of reviewers recommend VisaHQ

Company Reviews

Product Reviews

4.4

Based on 3,692 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

VisaHQ 5 star review on 19th October 2023

VisaHQ 5 star review on 19th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“While this company promises no stress service and constant follow up, I did not find that to be totally true. They informed me of receipt of the paperwork and gave me a date when they would submit the visa itself. That day plus two others came and went. Nothing was on the website with any updates, and the chat is an AI robot with no answers. I called two days after not hearing anything and was told the visa specialist assigned to me would not start work for six hours more. Not until I called multiple times and begged to be assigned to another person did anything move forward. The last agent, Michele did keep her word, and the visas were submitted that day and came back approved within 48 hours. Michele is the reason I went from two stars to three on this review.”

Posted 1 month ago

“All went well initially for my visa application for my visit to China. I had to tell my agent that if there was to be a delay as indeed there was, I should have been informed - basic customer service. On the day of collection I had been told by email that I could collect my passport on Wednesday from 9.30. I arrived at 10am and it was not there as it had not been collected from the embassy. I had to return 2 hours later wasting my time. My agent was full of apology.”

Posted 2 months ago

“I needed a Indian e-visa on short notice. Two full business days after I submitted all documention, VisaHQ had not started the processing. I had to contact customer service multiple times to get if moving. In the future, I will submit the application myself directly with the India gov't.”

Posted 2 months ago

“Disappointing service in my case of Cyprus tourist visa. I was provided with the incorrect application form and other instructions. I had to ship documents twice to fix their mistake. This is after I had called to clarify and mentioned that the form on embassy website was different from theirs.”

Posted 5 months ago

“The experience with VisaHQ was good, correspondence person was very helpful and attentive reply the email fast and gave clear instructions. Was very positive with the starting of the process. However the outcome of the process wasn’t very pleasant. Not sure what went wrong, the visa specialist team seems like didn’t really do a proper help with checking the documents. Results my visa has rejected. It’s very disappointing, heartbreaking toward the end of the processing and waiting. The cost is not cheap either and feels like wanting to get a refunds,😅 as per now Still waiting for the next step confirmation of delivery the passport back. Hope it doesn’t have to wait another month. And hoping will get all my documents send back with the passport and there’s a reason why the application was rejected. Will still consider to use visa Hq in the future again. There for thank you for your help. Ps: getting prank by the approval email of the visa wasn’t cool too. 😃”

Posted 5 months ago

“Pros: * did the job, I got my visa in about a week * decent website interface for uploading documents (even though most were not used) and chatting with support (even though it wasn't super helpful) Cons: * Unreasonably expensive. VisaHQ claimes the embassy fee is $261 when in reality it’s $36. That's separate from VisaHQ's $225 service fee. They also charged double the FedEx price for issuing a FedEx label, and $10 to print a regular sheet of paper. * Representatives were not knowledgeable about my particular visa situation (understandable) but also plain wrong, as admitted by their manager. If you don't know, that's fine, but don't tell me incorrect stuff. * Slow to respond (one-hour phone hold, days being ignored via the online chat) * Unprofessional (one representative working from home was yelling in their household while thinking they were on mute)”

Posted 1 year ago

“Hello, I am trying to apply for a visa, but do not want to go with payment first on the website. Where do we need to submit the documents to? Thanks!”

Posted 1 year ago

“J'espère que mon approbation de visa sois réussi dans le nom tout puissant de Jésus-Christ Toujours merci.”

Posted 1 year ago

“Honorable Consul. Je vous facilite pour le travail que vous effectuez au sein de mon Pays. Je m’appelle Lubin Ednor Haïtienne d’origine identifie au Numéro de mon Passeport JC4700100, Que dois-je faire pour obtenir un visa j’aimerais savoir le processus et les documents demander pour solliciter ce visa pour que je puisse me rendre la bas. En espérant que ma requête sera prise en considération je vous prie. Honorable Consul de recevoir plus sincère remerciements et mes salutation distinguée.”

Posted 2 years ago

“I need to go Saudi Arabia in next 20 days, what i do now.? Please tell me, Saudi VISA are open or not ? Help me”

Posted 2 years ago

“I want to know visit visa process”

Posted 2 years ago

“Tolong dong gimana caranya tuk konsultasi visa nya? Ada nomor yng bisa di hubungi ? Hubungi kantornya ga aktif terus”

Posted 3 years ago

“THE KING SOLOMON POST OM SHANTI OM(LET THERE BE PEACE IN THIS WORLD) THIS IS EGYPTIAN / SWISS/FRENCH/DUTCH/INDIAN/ UNITED NATIONS /BRITISH INTERNATIONAL DISPATCH ISSUED FROM THE WORLD SECRETARIAT/DESK OF LORD RAVINDER(RABBINDER) KUMAR SHARMA(THE ROYAL CROWN/RA-UNCODE(THE SUN GODD-THE SUPREME POWER-THE HEAD SUPREME COUNCIL OF EU@UN(uk)/I.E.F-IN/THE CHAIRMAN-UNESCO & WORLD BANK(IMF) FOR THE IMMEDIATE RELEASE OF FUNDS ILLEGALLY WITHHELD AND FROZEN FROM THE YEAR 2006 TO 2019-20 BY GOVT OF INDIA RESERVE BANK OF INDIA AND INDIAN BANKS NAMELY STATE BANK OF INDIA ACCOUNT NO 20361132765 CENTRAL BANK OF INDIA ACCOUNT NO 3235787384 AND PUNJAB NATIONAL BANK ACCOUNT NO 3383000500130237 & 3383000100145213 AND OTHER INDIAN BANKS IN GROSS VOILATION OF FOREIGN EXCHANGE MANAGEMENT ACR 1999 AND ARTICLE 5 OF UNITED NATIONS UNIVERSAL DECELARATION OF HUMAN RIGHTS WHICH STATE THAT NO ONE SHALL BE SUBJECTED TO TORTURE WHETHER PHYSICALLY AND OR FINANCIALLY AND OR DEGRADED INHUMAN AND CRUEL TREATMENT TO WHICH I HAVE BEEN SUBJECTED TO FROM THE YEAR 2006 TO 2019-20 BY GOVT OF INDIA RESERVE BANK OF INDIA AND INDIAN BANKS RESULTING IN MY ACCIDENT ON 14/10/2019 IN SHIMLA HP INDIA AS A SUV OVERRAN ME CRUSHING ME ALMOST TO DEATH BREAKING THE BONE OF MY LEG AND NOW I AM BED RIDDEN AS A STEEL PLATE HAS BEEN PUT IN THE BROKEN BONE OF MY LEG AND 3 TO 4 MISCARRIAGES AND ABORTIONS OF MY WIFE WHO IS PRESENT QUEEN OF EGYPT FRANCE INDIA AND SCOTLAND CARRYING IN HER VEINS THE HOLLY GRAIL AND HOLLY (ROYAL) BLOOD OF INVINCIBLE PHARAOHS FROM THE HOUSE OF LIFE EGYPT THE BOOK OF BREARHINGS AND FRENCH(ARCADIAN)ROYAL LINE FROM THE HOUSE OF KING DAVID WHO FORMED THE UNITED NATIONS DEPRIVING THE PRESENT FRENCH THRONE OF ITS 3 TO 4 LEGITIMATE BIRTHRIGHT KINGS AND QUEENS.THUS?I HAVE NOT ONLY BEEN TORTURED BOTH PHYSICALLY AND FINANCIALLY BUT I ALSO HAVE BRUTALLY BEEN MURDERED ALL MY PAYMENTS FROM THE YEAR 2006 TO 2019-20 BE IMMEDIATELY RELEASED UNDER AN URGENT INTERNATIONAL PRIORITY A CODE ONE AND PAYMENT CODE 2AA OF UN PROTOCOL AND UNITED NATIONS (PRIVILEDGES AND IMMUNITIES) ACT 1947VWHICH IS APPLICABLE TO THE STATE OF HIMACHAL PRADESHVIN THE UNION TERRITORY OF INDIA. HOSANNAH FILIO DAVID HOSANNAH TO THE SON OF DAVID FRENCH(ARCADIAN)ROYAL LINE MESSAGE STARTS:- I AM THE FIRST BREEZE BLOWING IN THE DARK OCEAN OF ETERNITY . I AM THE FIRST SUNRISE.I AM THE FIRST GLIMMER OF LIGHT .A WHITE FEATHER BLOWING IN THE DAWN WIND .I AM RA. I AM THE BEGINNING OF ALL THE THINGS .I SHALL LIVE FOREVER .I SHALL NEVER PERISH . FROM THE HOUSE OF LIFE EGYPT THE BOOK OF BREATHINGS . "Hail to the mysteries jealously guarded by RA. May the doors OF vast HEAVENS open before me . May my past PRESENT and future LIFE be glorious! Verily I am powerful for I have competed THE cycle of metamorphoses I who speak I know of hidden things . I can traverse THE universe AND take possession OF my CELESTIAL HERITAGE, knowledge and an abundance of wealth AND power,open THE doors of it TO me as I wish to receive it . I claim.THE THRONE OF HEAVENS as my BIRTHRIGHT . What has once been mine SHALL be mine again"" Is there any WHO would challange me.??? I AM DIVINE KUMAR SHARMA, THE MASTER OF TEN THOUSAND CHARIOTS. GODD OF WISDOM THE BOOK OF WISDOM LORD OF ALL HEAVENS LORD OF ALL WORLDS MESSAGE ENDS FEAR ME O YE ENEMIES OF EGYPT AND THIS WORLD LORD RAVINDER(RABBINDER) KUMAR SHARMA E-GOVERNMENT UNITED?NATIONS GLOBAL COMPACT PUBLIC ADMINISTRATION NETWORK-GENEVA/WASHINGTON/CAIRO/PARIS/ LONDON/TOKYO/TUN UHATTI(CHAMBA HP INDIA) PLACE OF BIRTH VILLAGE AND PO TUNNUHATTI DISTT CHAMBA PINCODE 176301 HP INDIA +919418069988 CELL”

Posted 4 years ago

“I had a bit of an issue and Visa HQ owes me a refund also of like R1200. VFS had issues with my paperwork so I had to run around that day to try and get new docs and then rush back to resubmit the paperwork, no one was there to pay for the visa application so I had to repay for the application. Celest helped to get the visa as she contacted someone in the NL or something, but it wasn't a great process and really would try and avoid VisaHQ if I could and rather just process everything myself, I just had to use them as it was a requirement from Uber. As soon as I am back to CT I will send an email to get the refund, however I don't have the account number as its a business corp card, I just have the card details. So honestly I do not know how I am going to do this. As I do not want to be taxed on my payslip cause of the charges and that.. but thank goodness I got my visa on Friday and flew out that very day, even though I had submitted my stuff 2,5 weeks in advance, but the visa place has issues with the booking tool, but I had no idea you could select the premium option or the walk in option as per there website, so a bit annoying. So i know for next time though..”

Posted 4 years ago

Hi Nerice, Thanks for reviewing VisaHQ. I would like to personally apologize for any problems you encountered during your recent order. We strive to make all delivery and processing options clear and I'm sorry that didn't happen in your case. I would also like to apologize for the fact that you weren't fully satisfied with our services overall. We strive to exceed clients' expectations. To learn more about what happened with your order and request assistance, please reach out to our U.S. Operations Manager, Tatiana, at tatiana.temidayo@visahq.com. Again, my sincere apologies and I hope you have a better experience next time you use our services! Safe travels, Rebekah @ VisaHQ

Posted 4 years ago

“VISAHQ was unable to confirm the application location of either Washington DC or Chicago for an Indonesian Single Entry Business visa until the after all application information was submitted. The application was sent to Washington DC, rejected, then forwarded to Chicago for processing.”

Posted 4 years ago

Hello! Thanks for reaching out to VisaHQ. I would like to personally apologize for the negative experience you had with our services. We strive to offer up-to-the-minute information regarding processing and that clearly didn't happen in your case. If there is anything we can do for you at this time, don't hesitate to reach out to info@visahq.com or to call 1-800-345-6541. Again, my sincere apologies and I hope you'll give VisaHQ a chance again in the future. Safe travels, Rebekah @ VisaHQ

Posted 4 years ago

“In the end, it got the job done, but I needed to intervene at two critical junctures where I did not expect. This could have been problematic if I had overlooked things. 1) the Electronic form I initially filled did not properly translate into the target country visa form (I was identified as female and my maiden name my last name, etc.), which I needed to correct with a pdf editor. 2) I was asked for an itinerary to my destination, even though I had accepted to pay 25$ to have one generated for me. Upon my replying I had paid, I was nonetheless asked for the details that were already in my application. Had I been out of reach or without access to emails, this would have cost the application another day of delay. For the amount of money I paid VISA HQ in fees (more than 300$, excluding visa fee and shipping costs), I was expecting a complete hassle-free experience. I'll likely give them another chance, perhaps with a simpler visa application.”

Posted 4 years ago

Hi Jean Benoit, Thanks for sharing your feedback regarding VisaHQ. I would like to personally apologize for the problems you had during your recent application. We are always improving our algorithm's intelligence and reviews like yours help us know which issues we need to target. Again, my sincerest apologies and our team looks forward to serving you again in the future. For direct assistance with your next visa, don't hesitate to reach out to peter@visahq.ca. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Good service”

Posted 4 years ago

Hi Thejaswi, Thanks for taking the time to review VisaHQ. While I'm glad you had a good experience overall, I'm sorry you weren't 100% satisfied, as per your 3 star rating. To further discuss your situation, please reach out to Ramesh at ramesh.krishnan@visahq.in. We hope your problem will be resolved and you will choose to alter your rating to 5 stars and use our services again in the future. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Given I have requested an Indian evisa online directly myself, I can't help but compare that to VisaHQ's process. The initial processing adds several days and is slow. The request to confirm that my prior visa had expired could have been captured as part of taking in that I had a recent visa, instead spinning a few days waiting for a separate email (which got buried in my inbox) to be responded to. If you're worried about asking too many questions up front, make this a conditional question that pops up only if you detect some potential concern around previous visas being active.”

Posted 4 years ago

Hi Neerad, Thanks for reviewing VisaHQ. I would like to personally apologize for the fact that you did not have a positive experience with VisaHQ. We strive to make the application process quick and seamless and that clearly didn't happen in your case. Please rest assured that feedback like yours helps us to improve our efficiency around the world. Again, my sincere apologies and I hope you'll give VisaHQ a chance again in the future. If there is anything we can do for you at this time, don't hesitate to reach out at info@visahq.com or 1-800-345-6541. Safe travels, Rebekah @ VisaHQ

Posted 4 years ago

“Wrong info on the web site. Pymt info said visa Barcelona which was misleading.”

Posted 4 years ago

Hello! Thanks for sharing your feedback regarding VisaHQ. I would like to personally apologize for any confusion you experienced with your order. We strive to make the application process seamless and that clearly didn't happen in your case. For assistance understanding what happened with your order, please contact Peter at peter@visahq.ca. Again, my apologies and I hope you'll give VIsaHQ a chance again in the future. Safe travels, Rebekah @ VisaHQ

Posted 4 years ago

“Submitted my application 3 days and waiting for my visa.”

Posted 4 years ago

Hi Fazil, Thanks for sharing your feedback regarding VisaHQ. We're glad you were able to submit your order and we look forward to getting your visa to you soon. I would like to take this opportunity to remind you that visa issuance is determined solely at the discretion of consular officials. Our team has no control over government processing times. To check the status of your order, please login into your VisaHQ profile or contact Peter at peter@visahq.ca. I sincerely hope you will alter your rating to 5 stars once you receive your document. Safe travels and thanks for choosing VisaHQ! Rebekah @ VisaHQ

Posted 4 years ago

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VisaHQ is rated 4.4 based on 3,692 reviews