VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.40

4.4 Rating 4,136 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 4,136 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had apply from long time but still waiting every day new question send me to fill it ,bad experience, don't like,”

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Posted 1 month ago

“Useless for Mozambique- got thete and immigration rejected Visa”

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Posted 1 month ago

“I am very dissatisfied with VisaHQ. We paid £115 thinking it was an online e-visa application service, but it turns out they only provide consultations, which we did not need. It would also take over five months, before we could get a 30-minute appointment with one of their reps, and an email was met with a generic, templated response repeating information we already knew. When requesting a refund, we were told the service had been “provided” simply because a templated email was sent. Charging this amount for no real service is misleading and unacceptable.”

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Posted 1 month ago

“Poor response”

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Posted 2 months ago

“cannot use the online booking form, as the Elective Residence Visa" is not available as a " visa" on the forms. Cant get through on the landline, nobody to speak to? how is this possible to be helped, without the correct forms for the correct Visa ? Somebody please help.”

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Posted 2 months ago

“Unfortunately, you take money upfront before providing the service. For example, you charge $99 for an interview, which makes communication with clients difficult. I applied for a tourist visa to Egypt, and I reside in the Sultanate of Oman. You asked me to go to the Egyptian embassy; is this the service you offer?”

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Posted 3 months ago

“I have canceled my visa but no way to back my money”

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Posted 5 months ago

“Unresponsive agents with different responses everytime you try and reach them . Good luck with trying to reach the team specially if it is a corporate account”

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Posted 5 months ago

“Abdusamad Alii tasammaa”

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Posted 5 months ago

“Service jod”

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Posted 5 months ago

“Pas sérieux”

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Posted 6 months ago

“Subject: Urgent Request for Cancellation and Refund of Order SA655168 Dear visahq Team, I hope this message finds you well. I am writing to express my deep disappointment and frustration regarding my recent experience with your services. A few days ago, we visited your website with the intention of applying for a visa to Luxembourg. Everything was set in motion, and we were looking forward to completing the process smoothly. However, due to an unforeseen and unfortunate incident—a close relative of ours was involved in a serious accident—we have had to change our plans entirely. In light of this situation, I am formally requesting the cancellation of our order with the number SA655168 and a full refund of the amount paid. Despite multiple attempts to reach out for assistance via your website chat, it has been incredibly frustrating to find that the support agent has consistently been offline, leaving us without any support or guidance. This lack of responsiveness is highly disappointing, especially during such a stressful time for us. We trusted visahq to provide reliable service, but this experience has caused significant distress. I urge you to process the cancellation and refund promptly. Please confirm once this has been done. We expect nothing less than prompt and efficient handling of this matter. Thank you for your immediate attention to this urgent request. Sincerely, Jahangeer Khan”

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Posted 7 months ago

“less responce not that good”

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Posted 7 months ago

“Good experience on visit videside”

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Posted 7 months ago

“What a scam. They make you pay up front and then don’t return your money when their website glitches repeatedly. I needed a ETA quickly. They made me pay up front. Then their website wouldn’t work - it kept glitching and wouldn’t process the application. I tried several times to get the application processed, but it refused to work properly. So I got the ETA elsewhere. When I asked for a refund they insisted on charging me a $25 service fee for their webs that didn’t work. The correct thing would be to process the application and charge the fee at the end of the process!”

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Posted 8 months ago

“Terrible. I applied for an EVisa. Gave correct documents. Paid the fee. I got an email from the company that my evisa was approved. I then contacted to confirm my plane tickets and went to download the Visa attachment. I opened it and it said I was denied!? No reason. This is terrible. How is an accidentally approval sent with a denial letter attached !!! Zero stars and not even a refund.”

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Posted 8 months ago

“No good service no answer phone call”

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Posted 8 months ago

“Driving for Saudi Arabia licence available”

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Posted 8 months ago

“Can i apply via online? But its good services”

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Posted 8 months ago

“Online travel visa”

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Posted 9 months ago

VisaHQ is rated 4.4 based on 4,136 reviews