VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.38

4.4 Rating 3,925 Reviews

85 %

of reviewers recommend VisaHQ

4.4

Based on 3,925 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a scam. They make you pay up front and then don’t return your money when their website glitches repeatedly. I needed a ETA quickly. They made me pay up front. Then their website wouldn’t work - it kept glitching and wouldn’t process the application. I tried several times to get the application processed, but it refused to work properly. So I got the ETA elsewhere. When I asked for a refund they insisted on charging me a $25 service fee for their webs that didn’t work. The correct thing would be to process the application and charge the fee at the end of the process!”

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Posted 1 week ago

“I am a pakistani i live in saudia i work food cook i need a visa”

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Posted 1 week ago

“Terrible. I applied for an EVisa. Gave correct documents. Paid the fee. I got an email from the company that my evisa was approved. I then contacted to confirm my plane tickets and went to download the Visa attachment. I opened it and it said I was denied!? No reason. This is terrible. How is an accidentally approval sent with a denial letter attached !!! Zero stars and not even a refund.”

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Posted 2 weeks ago

“No good service no answer phone call”

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Posted 2 weeks ago

“Driving for Saudi Arabia licence available”

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Posted 2 weeks ago

“Can i apply via online? But its good services”

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Posted 3 weeks ago

“Online travel visa”

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Posted 1 month ago

“I have given information that you requested three times, but it has not been added. I have been on hold for 67 minutes and again no one is helping me.”

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Posted 1 month ago

“I would give zero stars if I could. The service was terrible, and they repeatedly provided false information—I had to obtain accurate details on visa requirements from another VISA company. VISAHQ charged me an additional fee after my visa was approved, justifying this by saying, 'Our website is not accurate.' Over the phone, employees were unable to provide answers to questions in real time. The entire process took over a month and was made more stressful by the lack of knowledge from employees at VisaHQ. My visa application was successful because of my own research and decision not to rely on information provided by VISAHQ employees.”

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Posted 1 month ago

“You list several sites for "Bermuda Embassy" in the US. In fact, these are offices of the British Embassy which does NOT handle any affairs for Bermuda.”

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Posted 2 months ago

“I applied for a Morocco eVisa through Visa HQ thinking it would make things easier. Big mistake. My application was rejected and they told me I wouldn’t be getting a refund — but they also couldn’t tell me why it was rejected. That alone is suspicious. I honestly believe they didn’t even submit it properly, if at all. Out of frustration, I decided to apply through the Moroccan Embassy myself, and after sending just one extra document, I was granted the visa within a few hours. No issues, no middleman, and no unnecessary stress. Visa HQ claims to simplify the process, but that’s a complete lie. It was slower, more expensive, and far more stressful than just doing it myself. They take no responsibility, and they’re quick to keep your money even when they fail to deliver. I genuinely regret ever using them, and I hate leaving bad reviews — but if this helps someone else avoid the same experience, then it’s worth it. Go through the embassy directly. You’ll save time, money, and a whole lot of frustration.”

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Posted 2 months ago

“Although very polite don’t be fooled by them. My experience with them so far has been atrocious. Paid the fee required and I have been chasing them ever since. Sent my details to two of the co ordinators and still no feedback. Going to there offices in central London next week for a full refund.”

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Posted 2 months ago

“Estoy muy molesto con esta empresa, ya que no pudieron conseguirme una visa para Canadá que yo ocupaba. Les proporcioné toda la información que me pidieron y fue en vano. Cuando busqué ayuda vía telefónica, me dí cuenta que no tienen un teléfono en México. Decidí hacer el trámite directamente en el sitio oficial de Canadá y pude darme cuenta lo sencillo y económico que es conseguir ese permiso. Fue una gran desepción para mí contactar a la empresa VisaHQ así como pérdida de tiempo y dinero.”

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Posted 3 months ago

“قدمت على تاشيرة لاثيوبيا سياحية لمدة شهر وتم الدفع ولا اعلم ماذا بعد ذلك ولم يصلني شي”

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Posted 4 months ago

“after 4 days , asking me for a letter describing my itinerary .... I paid 160 E for a visa ! service is not good, very bad attention ! it's not fair ! big waste of time ! 10 Email, 20 chat with 4 different operators .... I'm very upset and frustrated, I may miss my appointment ... because of delay created by low efficiency operators”

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Posted 4 months ago

“After 4h can't complete the application! Got all docs ready and the CHAT isn't helping Can VISA be done at border? If NOT, how do I? Italian. Resident at Via Tofane 10, Tolmezzo, ITALY. Plan TRANSIT for maxi 2 weeks in SURINAME”

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Posted 4 months ago

“I started applying for a visa, got to the payment, paid my fee and filled in other details and then my profile or account wouldn’t allow me to go further and finish the application and passport photo upload. I have been in contact with about 5 different agents, including have send over 10 messages and emails to help with my Sri Lankan visa application. No one has helped me out and I keep getting messaged with links to apply for the visa and saying they will forward me to someone to help or i get no messages or replies. I leave in a few days and they have been totally unhelpful. They have stolen my money and I will report them as fraud.”

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Posted 4 months ago

“I can’t get anywhere close to sorting out a visa. It goes around in circles despite my having paid the fee.”

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Posted 5 months ago

“I submitted my application to UK visit trip with all documents, they didn't review the bank statement carefully where there are 2 transactions which need clarification and they submitted to embassy and got rejected with no rights to appeal or refund, and I lost any upcoming chances to apply again unless I justify these amounts source 😭”

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Posted 5 months ago

“The Customer Service was unbelievable, they picked up and dropped the call simultaneously several times.”

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Posted 5 months ago

VisaHQ is rated 4.4 based on 3,925 reviews