VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 3,897 Reviews

85 %

of reviewers recommend VisaHQ

4.4

Based on 3,897 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Business”

Helpful Report

Posted 10 months ago

“Thank you for assisting me with my concern, and thank you to Angel Pantaleon for helping me throughout the process!”

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Posted 10 months ago

“Mary has helped me in various occasions and she is awesome! Very thorough, quick response , and very efficient. Easy process to apply for eVISAS!”

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Posted 10 months ago

“We’ve used VisaHQ each time our passports need renewal (or we ran out of pages). They have an easy to follow process which allowed me to get my most recent new passport in 2 1/2 weeks. Haidee from VisaHQ answered all my questions and made sure my application was complete before submission. While not inexpensive, a good chunk of the price charged by the Department of State for processing. It was worth it to feel confident my passport application wouldn’t be lost in the shuffle.”

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Posted 10 months ago

“Communication was fast and easy with email. Directions were clear. Submission process was clearly explained. good experience”

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Posted 10 months ago

“Very pleased with my experience. Avigail was extremely helpful navigating the complexities of obtaining my Chinese Visa. Responses were always prompt and I was always kept up to date on the status of my application. I will definitely be using VisaHQ again.”

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Posted 10 months ago

“Kristie was awesome, helped me upload my documents. I received my Visa in 48 hrs. Fantastic service! Simple, Reliable Fast !”

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Posted 10 months ago

“Well done!”

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Posted 10 months ago

“Great experience, Haidee took care of our expedited passport and passport card renewals. Thank you.”

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Posted 10 months ago

“I worked with my agent Michelle to get my passport in time for a work trip. She was extremely knowledgeable and was able to give me steps that were easy to follow. Updated and checked in during the entire process. Was an absolute delight to work with!”

Helpful Report

Posted 10 months ago

“I was pleasantly surprised by how easy this process was. Brigete was responsive and thorough and very easy to work with. The best part was Brigete's communication and setting realistic expectations. Thank you Brigite!”

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Posted 10 months ago

“I received exceptional service from VisaHQ! Every communication was responded to promptly and when I encountered a crisis, it was resolved within 2 days. Their service is professional and on point. I will definitely recommend VisaHQ”

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Posted 10 months ago

“Haidee very helpful patient and knowledgeable. I recommend this service”

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Posted 11 months ago

“Brigete was a joy to work with! She went to great extents to get the task at hand completed. Thanks Brigete !”

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Posted 11 months ago

“Haidee at VisaHQ was extremely knowledgeable and very responsive to all of my questions and concerns. I was able to get my Passport renewed in record time with no issues for delays. Haidee even caught a mistake I had made on my renewal application which would have caused significant delays had I sent it directly to the passport office.”

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Posted 11 months ago

“Many thanks to Angel Virgil VisaHQ csr For his patience and expertise sorting out my Aus Visa.”

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Posted 11 months ago

“I have Malaysian work permit”

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Posted 11 months ago

“I had an excellent experience with Michelle Rovan while applying for my passport. She ensured the entire process was quick and seamless, getting it done in less than five days! Michelle was incredibly responsive over email and made sure I was well-informed at every step. Her efficiency and attention to detail provided a top-notch service that I would rate 5 stars without hesitation!”

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Posted 11 months ago

“Super helpful even when I was on the wrong visa type they took time to ask the questions very patiently and understand / suggest the best route for me. They were able to update my application on their side and reuse everything I had already done requiring no additional effort on my side!”

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Posted 11 months ago

“I'm jarja coming back from Pakistan”

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Posted 11 months ago

VisaHQ is rated 4.4 based on 3,897 reviews