VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.40

4.4 Rating 4,200 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 4,200 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 19th October 2023

Fernando

Anonymous

Anonymous // 01/01/2019

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“Michelle provided excellent support during my Schengen visa.”

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Posted 3 months ago

“High Quality service made by Mrs. Iryna Opanasiuk, she respond quick, precise and got my request done in a timely manner. Ver efficient and target oriented. Thank you!!”

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Posted 3 months ago

“Blessy was incredibly patient and helpful in answering my questions on how to complete my visa application for China. The online application is a bit buggy, with some parts of the application form not registering a selection and not indicating what might be incorrect or missing, but the 24/7 chat support was outstanding!”

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Posted 3 months ago

“I have been using VisaHQ for 18 years and each time the visa service has been fast and accurate. I would not say they are "cheap" but, for the value I received, the cost is very reasonable. They have my highest recommendation!”

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Posted 4 months ago

“Both Angel Virgilio Pantaleon Jr. & May Ann Valeriano provided us with an outstanding customer services, they both exceeded my expectations. Their customer service demeanors are superb and are in the highest professional manners. They both deserve to be recognized beyond any administrative means. Virgil & May KEEP UP THE GOOD WORK, you definitely make your company very proud of the service you ALL provide. "BZ" Bravo Zulu!!!”

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Posted 4 months ago

“Michelle helped to ensure that I got my passport before I left for my trip. She saw that I had marked the wrong processing time online and emailed me to verify. She then was able to fix the processing time so that I got my passport renewal on time. She was very professional and helpful and would recommend if needed to get an expedited renewal of your passport!”

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Posted 4 months ago

“J'aurais voulu aller au Canada pour aller étudier et ce former en même temps si vous me permettez”

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Posted 4 months ago

“I rate visahq 100% visahq makes everything easy and doesn't need more paper work John Griffin Carter Papua New Guinea”

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Posted 4 months ago

“Friendly, polite, professional - Excellent!”

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Posted 4 months ago

“Judelyn Zapico, Thank you for all your help and courteous approach through out visa application. Till last minutes unwearyingly supported with very professional approach”

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Posted 4 months ago

“They told me the appointment for a day that was not, they rescheduled my appointment and they didn't answer my call h now I have to do the whole process from the beginning, I called and the person who answered my phone did not know how to give him a viable answer”

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Posted 4 months ago

“My passport arrived quickly and my VisaHQ contact - Michelle R, was fantastic. She always responded quickly and made the process so easy! Thank you, Michelle!”

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Posted 4 months ago

“Bessy, fue muy amable y resolvió mis dudas sin demora!!! No estaba segura si mis padres podían viajar sin visa de tránsito a España desde Perú con residencia temporal de 5 años y ella me confirmó que no había problema siempre y cuando tenga sus documentos en regla. Ya estoy más tranquila sabiendo que mis padres no tendrán problemas en el aeropuerto para hacer su transbordo. Muchas gracias Bessy.”

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Posted 4 months ago

“I am so happy for your service, you gave me all information but I have issue because still I am waiting visa which was approved last week wheresas I have to travel next week. I am waiting email.”

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Posted 5 months ago

“I used VisaHQ for a South African Tourist Visa and the experience was deeply disappointing from start to finish. I'm now out of pocket, missed a close family member's wedding, and had to travel 30+ hours each way from Ukraine for a last-minute in-person appointment — all of which could have been avoided with better guidance and clear communication from the start. Lack of proactive communication. The requirement for an in-person VFS appointment was never mentioned upfront. I only found out after chasing the team repeatedly by email and phone over multiple days. Had this been communicated at the start, I could have planned accordingly instead of scrambling for emergency travel. Critical document error was never flagged. This is my biggest issue. My accommodation documents only covered half of my trip — an obvious, glaring gap that any experienced visa advisor should catch during a document review. VisaHQ did not flag this. That single missed error contributed directly to my visa refusal and to me missing a once-in-a-lifetime family event. Refund refused despite poor service. Despite all of the above, VisaHQ repeatedly refused a refund, citing that "the service was rendered." A service that misses critical errors and costs you a wedding is not a service rendered properly. I would strongly urge anyone considering VisaHQ to think twice. If you're paying for expert guidance, you should at minimum expect someone to read through your documents before submitting them to the embassy. That basic standard was not met here.”

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Posted 5 months ago

“Very helpful and efficient. Thank you”

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Posted 5 months ago

“Very smooth process and you are updated”

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Posted 5 months ago

“Dear Michelle, I wanted to take a moment to sincerely thank you for your incredible patience and excellent guidance throughout the process of completing all the required documentation for my visa appointment. Your clear instructions, prompt responses, and willingness to review everything carefully made what could have been a stressful experience much smoother and more manageable. Thanks to your support, I was able to submit everything accurately and on time. I truly appreciate the time and effort you invested in helping me—I couldn’t have done it without you!”

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Posted 5 months ago

“Estoy en trámite de Visa, y llamé al Call Center donde recibí magnífica atención de Blessy. Fue muy amable y respondió a mis consultas. Muchas gracias”

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Posted 5 months ago

“I had a great experience applying for my business visitor visa through VisaHQ. They responded very promptly to all my emails and maintained excellent communication throughout the process. The paperwork setup and documentation for passport pickup were handled smoothly, and all of my documents were reviewed quickly. Even though I only had 30 days before my trip—while processing typically takes about 40 days—I received my visa in just three weeks. My assigned specialist, Brigete Gravino, was exceptionally hands-on and guided me through every step of the process from start to finish. Her support made what could have been a stressful process feel simple and efficient. Highly recommend VisaHQ for anyone looking for a reliable and responsive visa service.”

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Posted 5 months ago

VisaHQ is rated 4.4 based on 4,200 reviews