VisaHQ is a class act! The customer service is impeccable! Virgil, from VisaHQ, walked me through my visa application for Australia. He was knowledgeable, patient and detailed. Virgil went above and beyond expectations. What I thought was going to be a daunting process, went quicker than I thought. VisaHQ processed my visa smoothly and quickly, since I provided all the documents they needed. The times I called the 1-800 number, Virgil was quick to respond. My emails were responded quickly by Aimee. Going forward, I will use VisaHQ for my travels needs. I have already told my friends and family!