Zambian Visa was meant to take 3 to 4 working days. Two weeks later I am still waiting fo my visa and will most likely have to cancel all my bookings because I am meant to travel in a couple of days. The ineptitude of the so called visa expert handling my case is unbelievable. It is quite apparent that youyr emloyee has no clue of what is going on or how to rectify the situation. Sending out a string of e-mails to immigration when the country is on public holiday (2nd and 3rd of July) shows how unfocused your system is. Now my calls are not getting answered. Please maintain intergrity and stop advertising things you can't deliver. I wonder is there is any point in asking for a refund???????Ramona De Silva