I will not recommend this service/company to anyone. I have requested for a refund as the website has mislead me to think that I can apply for a Switzerland visa overnight. However upon payment and documents submissions, a VisaHQ representative contacted me and told me that I have to submit all the documents in person. For this reason, I have asked for a full refund. The company representative told me that the refund process will take 4-6 weeks; this is the 8th week and I have not received my refund nor heard back from the company since. Horrible customer service.