Had paid fees amounting to approx 18k, which included 6k for consulate fees and rest for VisaHQ service fees. The only service provided was in taking the Visa appointment. Everything else, right from filling in the application to collection of Visa was done by me. Over and above that, we had to pay the consulate fees all over again which thankfully was refunded to us almost a month later. There was no support at the consulate office and even the last minute rush to pay the Visa fees had to be undertaken by us. So 12k for an appoint? that is a rip-off !!!. I would have liked a refund of that too. Maybe a 1k for appointment would be fine. In any case, no further services from VisaHQ for me atleast.