I have not received my passport back. The LA office is useless and less than helpful. They claim they sent it back on August 30, but there is no record in the Fedex system. I received an email saying the visa was submitted and would be ready on August 30 and on August 31 I received the survey. I never received an email saying it was sent. Very disappointed by your lack of service. I used you guys previously and never had a problem, but now I do.
5 years ago
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