My son & I applied for our visas to China through VisaHQ. We received amazing service. Josephine and all of the staff at VisaHQ were respectful and helpful every step of the way, from our 1st meeting at VisaHQ through the additional process of my having to apply for a new US passport, after the China Consulate rejected my application for a visa. There was blue ink on several pages of my US passport and the consulate considered it damaged. However, the US Department of State did not consider my passport damaged. Josephine guided me as to the proper application to use that saved me from having to make multiple trips to the US Depart of State. I now have my new US passport and China visa in hand. Josephine's knowledge, experience, guidance and care during this stressful process was incredible. I cannot thank her enough!