Overall, VisaHQ agents are quite helpful, but negative points for website instructions, and process duration. 1) After filling the form, this website provided to address for nearest VisaHQ centre. It was clearly mentioned to send passport and related documents to the same address. I did so, but when the representatives got to know the same, they requested to use a new address. Previous address was inactive for a year. 2) Usually, it takes 5 working days to get visa done. For my case, it took around 2 weeks. 3) Process could be lot better if instructions are mentioned properly on the website. Mentioned address during registration was inactive for year. New address should be provided during registration.