Extremely poor communication. I e-mailed someone about a mistake on my printable visa application and heard nothing back from them. I then tried to get this issue resolved through the live chat feature - apparently I was to receive a corrected, printable application "soon." I am still waiting, am being ignored through the live chat, and sat waiting on the phone for half an hour only to be punted to voicemail. Thanks for nothing.
5 years ago
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