I initially done my CBT with another company and they were awful. So bad that I was considering not doing my licence at all. I started to look around for places with the best reviews and came across Vision Motorcycle Training (20 miles from my home). I spoke with Pam over the phone who reassured me and was straight to the point about how they work. She is the most loveliest lady and helped me regain my confidence to get on 2 wheels. I was going as a direct access and Pam explained the process very well and there was always follow-up emails too. My initial instructor was John and he was my primary trainer for my Pre-MOD 1. He is very calm, ever so polite and understanding. He has the perfect voice to have in your ear when you have stalled at a roundabout, can't get the bike in gear and panicking. His calm voice will keep anyone at ease. I struggled a lot with U turns and figure of eights and John worked his best to ensure I was confident at it. I passed my MOD 1 first time! Work got so busy for me so I wasn't managing to get the time to book my MOD 2 in and I just kept holding it off. Thankfully Pam gave me a call to check how things were, understood me and booked me in for a MOD 2 session and test in 2 weeks! If it wasn't for Pam I probably would have dragged it on for longer! I am so glad she booked me in, it was the push I really needed to get my a*** into gear. Paul was my trainer this time. He was also great and spotted things that I didn't realise I was doing. Ironing out any creases I had in my riding to ensure I was perfect on my test. Paul will tell you exactly how it is and that is exactly what I needed just before a test. He tells you when you are not doing so well and also compliments you when you are doing things good and is always giving useful and handy tips. Thankfully, I passed my MOD 2 first time. Thank you Paul! Overall, I would rate vision motorcycle training very highly. My Girlfriend and little brother have both since done they're CBT with Vision and they have loved their service. I would recommend Vision Motorcycle Training to anyone who wants cost effective, 1st class training. I live 20 miles away from the training centre and it was worth it every time. Thank you Pam, John and Paul! You are all amazing!