The customer Service at Vitacost has been declining over the last few years. I recently logged in to take advantage of a promotion and stack a couple of offers (they let you do that). I reached out and was told that I was unable to stack the promos - even though the product page suggested using both codes together (and I have screenshots showing this). They removed one of the promos from the product page, and refused to honor the deal - even though they made the mistake and falsely advertised that both could be used. So disappointed - it would have been an extra $10 off - curious if that was worth losing a customer over? No integrity on behalf of the organization.
8 months ago
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