Ok, so very disappointed with the service. Firstly, no one will ever answer the phone which is a pain. Then, when I did order they sent the wrong item. I then had to store it and wait for a collection. They took it away 2 days later and when the right item did come another 2 days later they sent 2. These are 2 £600 treadmills. Being the honest person I am I had to call and let them know the mistake. I left 3 voicemails then eventually someone called me. Not even an appreciation of my honesty, I could have kept 2. They then arranged delivery so I had to store the item for another 2 days and worse of all the delivery company they use gives no estimated time. So, in conclusion, just very poor service and no appreciation. Sorry for the honest review. Probably would not use them again.