Vitality 4 Life UK Ltd Reviews

Name: Vitality 4 Life UK Ltd
Address: Unit 7, Vitas Vending Business Centre Fengate, Peterborough, Peterborough
Rating: 4.14

4.1 Rating 634 Reviews

79 %

of reviewers recommend Vitality 4 Life UK Ltd

4.1

Based on 634 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Vitality 4 Life UK Ltd:

Vitality 4 Life is a leading manufacturer, distributor and retailer of best of category appliances to support a healthy lifestyle. Over 20 years, Vitality 4 Life has established itself as a market leader in raw food kitchen appliances, purified water systems and holistic exercise equipment including vibration exercise platforms and pilates equipment.

We are encouraged that our Vitality 4 Life ‘Approved Product’ range is regarded as the finest in the world. Our selection criteria remain simple; the product must offer the customer superior value and quality, deliver genuine health benefits and be made in a way that recognises the scarcity of our planets resources.

Visit Website

Phone:

+44(0)8000234129

Email:

reviews@vitality4life.com

Location:

Unit 7, Vitas Vending Business Centre Fengate, Peterborough
Peterborough
PE1 5XG

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Vitality 4 Life UK Ltd 5 star review on 24th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If I could give less than 0 stars I would. My dehydrator has been “with the technicians” since I returned it in April 2024. Despite numerous emails to Tracy Veenendaal and countless calls to the 0800 number, I have had no response. The 0800 number as of 2 weeks ago is no longer taking voice mail messages as it is FULL!! I don’t know what to do now. How can I escalate this?”

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Posted 3 months ago

“Feeling extremely frustrated. It's been 4 months since I politely requested a £261.00 refund with UK manager Tracy, way past their 3-day policy. After ten emails, this is unacceptable.”

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Posted 6 months ago

“Vitality4life.co.uk is a great place to shop for kitchen appliances and other similar stuff for the home. They offer an extensive array of products and lots of different quality brands. In my experience, they process and ship orders remarkably fast as well as offer good prices/free shipping on qualified orders.”

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Posted 7 months ago

“Excellent blender so easy to use and looks amazing brilliant value for money.”

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Posted 7 months ago

“Unreliable, illegal business practice, untrustworthy, scammers, broken promise of delivery by x-mas, so blender returned, three months and five exact same emails later still being fobbed off by UK Manager, Tracy Veenenaal “Sorry, will update.” and still no £250 refund. We want our full refund immediately.”

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Posted 7 months ago

“Where do I start? I ordered a Biochef Aurora blender on 17th December ('order now for Christmas delivery'). It arrived late for Christmas on 3rd January. Asked to send it back for a refund. Refund authorised 15th January. Since then there's been absolutely nothing from Vitality4Life other than pointless fobbing replies to my requests as to where my refund is. Tracy Veenendaal assures me every time she'll ask for an update from the finance department, 13 weeks later I still have no refund, no information, nothing. It's shoddy, it's illegal and it's the precise opposite of healthy living. I even wrote to the CEO of the company...nothing.”

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Posted 7 months ago

“I buy a Biochef VacumBblender. Is the best blender no foam and make everithing like very fine cream.I recomend.”

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Posted 8 months ago

“I didn't accept this item”

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Posted 8 months ago

“Dont bother, I highly regret to dont search before I purchase my blender, we want a refund as is not working properly. Zero customer service. Lady on phone laugh ověřit the iPhone that nothing she can do as office is in Australia but will try her Best. Disgusting behavior. They received item back within 5 days and month later still no refund. Please read reviews as they clearly says Avoid 🙏”

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Posted 8 months ago

“Hi, the Biochef high performance blender is doing a lovely job at creatinig smooth smoothies. I really like the easy to use control with the choice of 1 min and 35 second options as means I can add my broccoli sprouts in at the end on the 35 second blend. Only criticism is the smoothie is mixing with oxygen as the mix is flying up a bit and you can see the oxygen bubbles in the smoothie itself and of course this can oxidise the smoothie more quickly. For the price I'm pleased. I could not register the warranty as my search engine wasn't accepting this and the 10 yrs motor and 7 yrs parts sounds impressive but they say fair wear and tear is excluded so will that be used as a reason not to fix the blender?”

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Posted 8 months ago

“Good selection of products, competitive prices, easy ordering, fast dispatch and receipt”

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Posted 8 months ago

“I had high hopes for BioChef Astro vacuum blender, but unfortunately, it has been nothing but a disappointment. The blender jug broke not once, but twice within a short period. The first time it broke, I thought it might have been a fluke, but when it happened again, I realized there must be a serious flaw in the design or manufacturing. To make matters worse, the after-sales support was non-existent. I tried contacting customer service multiple times but received no response. Spare parts are unavailable. It's incredibly frustrating to spend hard-earned money on a product only to have it break and then be left completely unsupported by the company.”

Helpful Report

Posted 9 months ago

“We what went wrong was that I have returned a blender to you as unstuitable but you have failed to respond with a refund. I have tried on a number of occasions to contact you via phone and email to your support department and have not received a reply. I am so disappointed in the service and I wonder where the 4.2 rating actually came from as you don't live up to your promise that customer service is a priority to you.”

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Posted 9 months ago

“Hello. Very good juicer with many functions, I am surprised, I recommend it”

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Posted 9 months ago

“Lacking after sales care. The website and the booklet says the vacuum cups are dishwasher safe but they are not. They deform in the dishwasher. The phone agent were rude and unhelpful. Refused to replace the deformed vacuum cup or to even discount it.”

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Posted 9 months ago

“Brilliant juicer.. especially for Celery..would recommend”

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Posted 9 months ago

“Update to a previous review After numerous emails and standard replies saying that the finance team would be informed again,I still have not received my refund for an airfryer that I ordered on the 15th of December for a Christmas present which never arrived. I cancelled my order on the 4th January and requested a refund because it hadn’t been delivered and was told the finance team would issue a refund I have now had to contact my bank for a chargeback for this It appears from other reviews that this company does not issue promised refunds and they also have had to contact their bank so I would advise people not to deal with this company”

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Posted 10 months ago

“Great online shop with correct information and very safe delivery. Better than Amazon.”

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Posted 10 months ago

“Great customer service, all my questions were responded to very quickly. The blender I have is excellent and seems to cope with everything including nuts and meats. Thank you.”

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Posted 10 months ago

“i'll never buy anything again and i won't recommend it to anyone.”

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Posted 10 months ago

Vitality 4 Life UK Ltd is rated 4.1 based on 634 reviews