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Vitality 4 Life UK Ltd Reviews

4.2 Rating 632 Reviews

79 %

of reviewers recommend Vitality 4 Life UK Ltd

Company Reviews

Product Reviews

4.2

Based on 632 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Vitality 4 Life UK Ltd:

Vitality 4 Life is a leading manufacturer, distributor and retailer of best of category appliances to support a healthy lifestyle. Over 20 years, Vitality 4 Life has established itself as a market leader in raw food kitchen appliances, purified water systems and holistic exercise equipment including vibration exercise platforms and pilates equipment.

We are encouraged that our Vitality 4 Life ‘Approved Product’ range is regarded as the finest in the world. Our selection criteria remain simple; the product must offer the customer superior value and quality, deliver genuine health benefits and be made in a way that recognises the scarcity of our planets resources.

Visit Website

Phone:

+44(0)8000234129

Email:

reviews@vitality4life.com

Location:

Unit 7, Vitas Vending Business Centre Fengate, Peterborough
Peterborough
PE1 5XG

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Vitality 4 Life UK Ltd 5 star review on 24th April 2024

Alison Patterson

Vitality 4 Life UK Ltd 5 star review on 24th August 2023

Frances Leighton

Vitality 4 Life UK Ltd 5 star review on 10th August 2023

Vitality 4 Life UK Ltd 5 star review on 4th August 2023

Vitality 4 Life UK Ltd 5 star review on 4th August 2023

Patrick McGrann

Vitality 4 Life UK Ltd 5 star review on 5th July 2023

Vitality 4 Life UK Ltd 5 star review on 9th November 2022

15

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can't give a review as I have not received the product”

Posted 4 months ago

“I ordered a Buffalo dehydrator. It arrived with a smashed plug. Rather than arrange pickup of this large unusable item I was expected to take it to a DPD pickup location. I did this nearly 2 weeks ago. Despite being informed that a refund would be made in 5 working days I have received nothing.”

Posted 9 months ago

“We bought this as an upgrade from our cheaper juicer and it is definitely not an upgrade! So much pulp goes through into the juice, loads gets left in the tube as we as in the case. Sadly we have not been happy with this juicer - however you can tell that the actual machine is made well”

Posted 11 months ago

Jessica, thank you so much for your review and for letting us know about your experience. We sincerely apologize that you are not happy with the juicer, especially since you upgraded it from a cheaper one. We can definitely see why it is so frustrating that so much pulp is left in the tube and in the case. We really appreciate you taking the time to provide your valuable feedback. Is there anything else that we could have done to make your experience better? We would genuinely like to understand how we can improve in order to provide you with a better experience next time.

Posted 11 months ago

“Shipping is a lot more expensive than other brands -- if another brand had what I needed, I would have gone to them instead”

Posted 2 years ago

Hi Daisy Please accept our sincerest apologies that you’ve experienced this disappointment when purchasing from us. Kind Regards Vitality 4 Life UK

Posted 2 years ago

“I have made the purchace on 23/9 and until today (8/10) its not clear yet if it has been sheeped or not and I have not received a tracking number. I am concidering to cancel my purchace.”

Posted 2 years ago

Hi Yael I would like to offer our sincerest apologies that you’ve experienced this disappointment when purchasing from us; however, you left this review on our UK website and I see that you’re over in the USA. Please rest assured we’ve passed your details over to our USA team. Kind Regards Vitality 4 Life UK

Posted 2 years ago

“The juicer result was not what I expected it to be. It does not worked well with fruits that has got lots of fibres like mango and oranges, these fibres seem to get stuck at the bottom of the filter and very difficult to clean it out even after soaking it for a few hours. The juice produced is not clear but more of a smoothie type. Should specify this as smoothie or blending machine rather than juicer. Also the customer telephone service is not very helpful, just instruct me to write or email the problem I encountered which I didn't bother do as I am not very happy with the service. Otherwise the delivery is good”

Posted 2 years ago

Hi KENG, Firstly, I would like to offer our sincerest apologies that you've experienced such disappointment when purchasing your Atlas Slow Juicer. This is certainly not what we like to hear from our customers. We really appreciate this feedback given and rest assured we will be looking into this matter further for you. If you have any questions or need any further assistance please contact us here - support@vitality4life.co.uk Kind Regards Vitality 4 Life UK

Posted 2 years ago

“Cold press juicer very disappointing. Plastic blade. Lots of pulse.”

Posted 2 years ago

Hi Colette, Firstly, I want to offer our apologies that you feel disappointed with your new BioChef Axis Compact Cold Press Juicer. Please contact our customer support team in order to get this issue resolved or for any questions you may have or for some advice about your new BioChef Axis Compact Cold Press Juicer - support@vitality4life.co.uk King Regards Vitality 4 Life UK

Posted 2 years ago

“Started out ok. Purchased a walking pad and delivery was fine and no problems. The product wasn’t suitable so agreed return. Return was fine and despite being told that I would be refunded shortly I am still waiting for my money which is a significant amount and now my emails are not being responded to”

Posted 2 years ago

Hey, Please accept our sincerest apologies that you’ve experienced this disappointment when trying to resolve your issue. We really do appreciate this feedback given in order to help us prevent any future issues arising like such again. Kind Regards Vitality 4 Life UK

Posted 2 years ago

“Couple of days after emailed request via website, I was told two of the things I’d requested were out of stock. No offer to keep me updated. The third was a replacement part for an auger for a ‘slow juicer’ which had cracked in light use. Surely this shouldn’t happen. £40 odd. Delivery arrived promptly but will avoid BioChef products in the future. Not sure of Vitality 4 Life connection with BioChef but all tarred with same brush.”

Posted 3 years ago

Hi Adrian I would like to offer our sincerest apologies that you’ve experienced this disappointment when purchasing from us. We really appreciate this feedback given in order to help us prevent any future issues arising like such again. Kind Regards Vitality 4 Life UK

Posted 3 years ago

“I bought a walkslim 570 and i'm still waiting for intelligable instructions on how to adjust the belt tension, nobody seems to know which screws I need to remove!”

Posted 3 years ago

Hi Stephen, Thank you for your feedback. We are looking into this further for you and hope to have an answer for you shortly. We value your patience here. Kind Regards Vitality4Life

Posted 3 years ago

“Happy enough with my purchase just not happy with the customer service. I ordered my vibroslim, received pretty quickly, was over the moon with the service until the remote wasn't in my order. A remote was sent out 2 days later but unfortunately it was the wrong one, since then its been a nightmare.”

Posted 3 years ago

Hi Rebecca, Please accept our sincerest apologies that you’ve experienced this disappointment when trying to resolve your issue. We really do appreciate this feedback given. Kind Regards Vitality 4 Life UK

Posted 3 years ago

“Ok, so very disappointed with the service. Firstly, no one will ever answer the phone which is a pain. Then, when I did order they sent the wrong item. I then had to store it and wait for a collection. They took it away 2 days later and when the right item did come another 2 days later they sent 2. These are 2 £600 treadmills. Being the honest person I am I had to call and let them know the mistake. I left 3 voicemails then eventually someone called me. Not even an appreciation of my honesty, I could have kept 2. They then arranged delivery so I had to store the item for another 2 days and worse of all the delivery company they use gives no estimated time. So, in conclusion, just very poor service and no appreciation. Sorry for the honest review. Probably would not use them again.”

Posted 3 years ago

Hi Riaz, Please accept our sincerest apologies that you’ve experienced this disappointment when trying to resolve your issue. Also thank you for your upmost honesty. We really do appreciate this feedback given in order to help us prevent any future issues arising like such again. Kind Regards Vitality 4 Life UK

Posted 3 years ago

“Complicated to give something back for refund as you need to write or speak with customer service and they don’t reply. I finally did speak to a couple of people and they were very friendly and helpful. They just seem to be under staffed. Due to this issue I definitely would not buy from them again.”

Posted 3 years ago

Hi Machteld, I would like to offer our sincerest apologies that you’ve experienced this disappointment when trying to contact us. We really appreciate this feedback given in order to help us prevent any future issues arising like such again. Kind Regards Vitality 4 Life UK

Posted 3 years ago

“These machines are average in terms of the build quality and functionality. They juice melon excellently but when it comes to things like cucumbers they around about 50% efficient. The green star is over all a much better juicer and close to the price of the DA1000. The French customer service is quick and friendly but sadly the UK section is not so. Very slow and unresponsive. The parts are replaceable which is great but sadly are not intended for daily use. I've had to replace, two end caps, and the drum body. Totalling 100 pounds including postage. I will continue to use mine, it is great for some fruits like melons, grapes, apple but struggles to keep up with the green star in efficiency and build quality.”

Posted 3 years ago

“I never recieved notifications of processing times. I emailed 3 times and never got a reply. I waited so long for this jug”

Posted 3 years ago

“Annoying e-mails are not a good way to get reviews especially before i even received the product.”

Posted 3 years ago

“I wanted the product sent to my address in Tenerife, but you do not deliver there. Neither does your Spanish business (which is even stranger). In the recent case, I had to sent it to my brother, and he will pay the postage to send it here. I will have to stop using your company and search for another that is capable of delivering to the Canary Islands.”

Posted 3 years ago

“Just purchased a food vacuum packing machine to replace a previous model. My initial opinion is that the quality is poor, its wasteful when sealing bags and the vacuum pump seems sluggish. Does the job but that's it's only good feature. Don't think it will last long enough to outlive it's 2 year warranty.”

Posted 4 years ago

“2 items arrived in perfect condition, the lightest band came snapped in two and completely unusable”

Posted 4 years ago

“Concerned that the product was advertised as a walk slim machine, I have received a Kingsmith machine so branded differently. Also the machine is advertised as using an App to track progress this does not work in the UK making tracking impossible.”

Posted 4 years ago

Vitality 4 Life UK Ltd is rated 4.2 based on 632 reviews