This company is a scam. They do not cover you for 95% of what goes on.
I tried for 7 days to get through to customer service for an appointment. I had to go through 3 different numbers, a web chat and email. Calls requested were not returned and nobody seems to want to help or know anything about what you query. I was cut off after 15 minutes on multiple calls.
Told that they don’t cover you in most cases, not just preexisting comditions. If you have ever experienced a symptom, you won’t be covered. Trouble is, if you have ever had a stomach pain or headache for whatever reason, you’re not covered because it was before your plan.
The app for rewards doesn’t work and you have to continually ask for them to manually upload steps you do.
Do not go with this company.
2 years ago
Vitality UK has a
1.3
average rating
from
98
reviews
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