Dreadful company. No-one is accountable. They don’t put names on e-mails , there is no joined up service between departments. They’ve gone downhill quickly over the years I’ve used them. They try to bribe you into staying with a small discount and talk about cancer to scare you into staying.
Took ages to respond to a complaint and when they finally sent me the e mail with “complaint response attached” …. guess what ….. no attachment. So frustrating !!
1 year ago
Vitality UK has a
1.2
average rating
from
144
reviews
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