Terrible, just terrible. Quite a lot of companies use Vitality as their insurance and honestly I am wondering why since it has been an awful experience so far. I am currently 2 months in for my optical claim which I have to keep nudging them every week about as they do not respond at all. My ticket has been marked as urgent but it's been weeks already.
10 months ago
Vitality UK has a
1.2
average rating
from
144
reviews