So far I have tried to use them twice and have been very disappointed. They behave like an insurance company not a health insurance provider. There are barriers to accessing healthcare and they seem to try to avoid allowing your treatments as much as possible. Every interaction has been long winded and difficult. Year with either BUPA AXA AVIVA always feeling safe and supported but now I am shocked by this as a service and feel I may as well not have this policy at all.
3 months ago
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